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Introduction to Net Promoter Score (NPS) (G233)


Description
A brief introduction to what is NPS, what makes NPS important, and how does it impact our day to day roles.

Course Instructor:
Siti Rahimah Hamzah (sitirahimah@affinbank.com.my)

For more info/support on the training material and/or assessment, please contact course instructor.

1 hour | SCORM

Training Hour: 1

Content
  • Content
  • Introduction to NPS
  • NPS-Assessment-2022
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever